Hotels that achieve the prestigious Platinum Award represent the top 3% of hotels within each Choice brand. The awards are based on a ranking system that measures guest satisfaction, product quality, room condition and cleanliness, and staff service. These properties have a proven track record of providing exceptional guest service and facilities.
Every year, our owner's organizations select a hotel as Hotel of the Year for each of our brands. The contenders for this prestigious award demonstrate excellence in guest service and operations and are among the very top-ranked Platinum Award-winning properties within each brand. Demonstrating excellence in hospitality, service and quality, the Hotel of the Year Award winners set the standards for our entire system.
Located in the old Sevierville Post Office that is listed on the National Register of Historic Places, this museum contains a large number of Sevier County artifacts and memorabilia from its earliest settlers to World War II. Lectures and classes are available; they also provide transcription and indexing services for historic documents.